Maintenance and Service

WEIGHING SCALE CALIBRATION, MAINTENANCE
AND BREAKDOWN COVER

We provide a first-rate maintenance service across the UK and Ireland to help keep your business up and running. With over 160 years of experience in the weighing industry, your equipment is in safe hands with our team of field-based engineers and in-house support team.

Our maintenance service is managed by our dedicated call desk, using an electronic ticketing system and state of the art vehicle tracking to ensure the fastest possible response times for hundreds of customers who trust us.

EXPERTISE ACROSS A RANGE OF EQUIPMENT

We offer on site calibration services, validation, and repairs for a huge range of equipment from a variety of manufacturers – not just Stevens equipment!

COVER ACROSS THE UK AND IRELAND

No matter where in the UK and Ireland you are based, we’ve got you covered with engineers typically based no further than an hour away for the best quality service.

LIGHTNING-FAST RESPONSE TIMES

With almost 20 engineers across the UK and Ireland, we offer speedy response times to issues with an SLA of just 9 working hours* to keep any downtime to a minimum!

OVER 160 YEARS EXPERIENCE

Since our founding in 1844, we have been at the forefront of weighing technology and scale repairs, developing our knowledge and understanding of equipment.

*9 working hour response time for gold level contracts. 12 working hours applied to other contract levels.

Scale & Repair Services By Region

Bringing with us over 160 years experience, we specialise in end-to-end traceability and weighing systems. No matter the size of your operation or where you are based, our team of expert engineers will provide scale calibration, service or maintenance to your weighing equipment. Explore our locations below to learn more about our services in your area.

PROVIDING LEADING SCALE SERVICE AND MAINTENANCE SOLUTIONS

SERVICE CONTRACTS FOR COMPLETE COVER

Guarantee coverage and support with a service contract. We offer a range of contracts to help keep your equipment in good working order and covered in the case of an emergency breakdown. We can provide comprehensive cover across all your weighing equipment – not just Stevens equipment.

Forget the stress of maintaining your equipment, we’ll take responsibility for scheduling calibrations and can respond to any breakdowns when needed. Spend more time on running your operations, and less time worrying over your scales.

Coverage ranges from calibration only contracts to comprehensive breakdown coverage and equipment maintenance. Click the link to learn more about our service contracts.

“For us here at Pets Choice, it’s extremely important to have a service provider we can rely on. What makes Stevens Service a must have for us is the quality and knowledge of the engineers. They keep us informed of what is going on at every stage, and the two-way communication is excellent.”

Martin Perez – Pets Choice

TRUSTED BY OUR CUSTOMERS

Hundreds of sites across the UK and Ireland trust Stevens to provide the best industrial scale calibration service and maintenance cover to keep them running.

READ WHAT OUR CUSTOMERS SAY

DOWNLOAD OUR FREE SERVICE BROCHURE

To learn all about Stevens Service and what we can offer your business, you can download our free brochure. Click the link below to get your PDF copy.

GET YOUR FREE COPY TODAY