OUR SERVICE

Stevens will help you get your business up and running ASAP after an industrial weighing equipment breakdown. Our field engineers operate a prompt scale repair service in Derry and Northern Ireland.

  • Guaranteed response time (though we’re usually on site faster)
  • ISO 9001:2015 & UKAS accredited
  • UK Weighing Federation certified
  • 160 years of experience in the weighing industry
  • Repairs to any make and model of industrial scales
  • Engineers carry many replacement parts in their vans
  • On-site calibration service also available
  • Scale servicing also available
Maintenance and service engineer

CALL OUR SERVICE TEAM

Book a scale repair service appointment with an engineer in Derry and surrounding areas of Northern Ireland. Our service desk is open between 8:30am and 5pm, Monday to Friday.

01254 685200

We prioritise industrial weighing equipment breakdown to minimise your down-time. We guarantee your engineer will be on site within 9 working hours (Gold level contracts) or within 12 working hours (other contract levels). If you don’t have a contract, we can still help – call immediately.

From June 2021 to June 2022, our customers rated Stevens Service a fantastic 4.8 out of 5 for our calibrations, repairs, and call outs! First rate service, always.

Scale Calibration Service Feedback

TRUSTED BY OUR CUSTOMERS

Hundreds of sites across the UK and Ireland trust Stevens to provide the best industrial scale calibration service and maintenance cover to keep them running.

AREAS WE COVER – SCALE REPAIR SERVICE IN DERRY

Stevens field engineers cover industrial scale breakdown in all areas of the UK and Ireland. They’re permanently based in the areas they cover, so they’re usually only an hour away.

We have 2 engineers covering Northern Ireland, including Derry and its surrounding areas such as Newbuildings, Eglington, Limavady, Coleraine, Strabane, Claudy, Omagh and Ardmore. In fact, we’ll travel to any business within the Derry postcode areas, and those accessible via the A514, A2, A515, A6 and A5.

“Your support representative was a credit to your company the representative was very professional had a lot of skill and knowledge and found all faults required to fix issue also your support team back at Stevens should also take some credit for their part in helping your representative find the right answers to fix issues with scale.”

– Frank Roberts

WHAT DO OUR CUSTOMERS SAY?

Hundreds of businesses across the UK and Ireland trust Stevens to keep them and their equipment covered.

INDUSTRIAL SCALE BREAKDOWN – WHAT CAN WE FIX?

Stevens provides a scale repair service (plus servicing and calibration) for all makes and models of industrial scales. We handle heavy duty weighing scales, platform scale, and industrial weighing scales made by all brands, such as:

  • OHAUS
  • Avery
  • Mettler Toledo
  • Marsden
  • Marco
  • SysTec

SCALE REPAIR SERVICE BY INDUSTRY

Stevens engineers are accredited and certified to work with industrial scales in every sector of Derry business.

  • Bakery
  • Beverage
  • Blending
  • Cash
  • Courier & Logistics
  • Food production
  • Healthcare
  • Industrial
  • Personal care
  • Pet food
bakery traceability

What Happens Next?

When you reach out to us, you’ll speak with a real member of our team – not a robot or an automated email – and you won’t have to jump through any fancy hoops to do so.

When your enquiry comes in, our priority is getting you in front of those who can help you as soon as possible.

We get that time is of the essence in the world of manufacturing and production.

Why Work With Stevens?

A Friendly Face

We’re passionate about creating a warm environment and building great relationships with our customers to provide the best service we can.

The Industry Leader

From the very get go, we have been at the forefront pioneering the use of technology and digital weighing solutions in and around production environments.

Best In Class Standards

We provide the very best service to customers. ISO, UKWF, and UKAS Calibration are just some of our certificates to lead the way in operating standards.

PROTECT YOUR BUSINESS

Reduce risk and downtime – put a solution in place for all your weighing equipment and software.

Stevens is a leading provider of traceability systems, recipe formulation systems (RFS) and weighing equipment. Our industrial scale engineers are accredited, certified and experienced. Browse our comprehensive service solutions for weight scale calibration, industrial scale service and maintenance, and scale repair service. There’s something suitable for every business size, sector and requirement.

PROVIDING LEADING SCALE SERVICE AND MAINTENANCE SOLUTIONS

Scale calibration
maintenance and service contracts
Scale repair and breakdown service

CALL OUR SERVICE TEAM on 01254 685200

Book a scale repair service appointment with an engineer in Derry. Our service desk is open between 8:30am and 5pm, Monday to Friday.

DOWNLOAD OUR FREE SERVICE BROCHURE

To learn all about Stevens Service and what we can offer your business, you can download our free brochure. Click the link below to get your PDF copy.

Service and support brochure
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GET IN TOUCH FOR A FREE NO OBLIGATION QUOTE

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