Your dispatch process is one of the final stages of the production line and is just as important a step as your weighing and production processes. Getting a sales order wrong at the final hurdle can impact a business in various ways:

  • Drawing on customer service resources to deal with angry customers who’ve been sent the wrong item.
  • A loss of customers moving forward due to a loss of trust and reputation due to botched orders.
  • Logistical and financial impacts having to manage and amend any incorrect shipments.
operator in dispatch process

You want to avoid any hiccups at this point, and better management of these processes can help. This is possible with the use of a dispatch control system that will give you the tools and insight to enhance your dispatch strategies.

A system like our own, Stevens Dispatch, would allow you to completely remove paper from these processes with digital tools for picking and allocation, as well as management options for pallets, goods labels and delivery records.

Why Use Stevens Dispatch?

1. Sales Order Generation and Templates

Create templates of sales orders, which you can use to quickly and easily generate similar sales orders moving forward. These pre-defined templates can help your business save time in manually scheduling sales orders.

When scheduling a sales order, the Stevens System will automatically calculate the exact requirements and batch or mix sizes needed to fulfil that order, eliminating the risk of human error.

2. Easy and Efficient Sales Order Processing

Sales Orders can be processed directly within the Stevens Management Suite, without the need to do so on the factory floor. Stevens Dispatch allows for…

  • Prompt set up of sales orders with ease, whenever needed.
  • Easy integration with ERP or MRP systems like SAGE, SAP, Tropos and more.
  • Having a single source of information across your business for importing and exporting sales orders.
  • Elimination of double handling data and human error during processing.

3. No Paperwork

Stevens Dispatch is equipped to streamline and enhance your dispatch process, while eliminating paper. Using barcode scanners when picking will digitally process the relevant data for those items and stock being picked, saving your business time and resources in manually completing paper copies of the same information.

Generate digital reports through Stevens Management on the fly, with a total of 18 different dispatcher reports available to provide you with detailed information and insight – with none of the hassles of paperwork. You can also schedule these reports to be sent on a regular basis to whoever needs to see them.

4. Real Time Updates and Alerts

The Stevens ecosystem is designed to give you as much insight as possible whenever necessary. As such, our dispatch software module will provide you with real-time updates on the progress of sales orders. You can see if a particular order is “being picked”, “allocated”, “dispatched” and so on, allowing you to maintain clarity over your process.

Once a sales order is successfully dispatched, you’ll get a direct email alert – keeping you up to date on sales order progress and allowing you to verify which have been completed.

Stevens Dispatch comes packed with the tools to help you streamline and enhance the final stages of your production process. It is a modular component of our wider Dynamic Traceability System, which you can learn more about here. If you’re interested in talking to a member of our team about how Dynamic can help your business, you can get in touch here, or you can download our free brochure below to learn more.

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