Introducing a quality management system into your bakery can be a daunting task and understanding whether the investment would be worthwhile is a conundrum that many bakers face. In this blog, we present you with relevant information to help with your research into quality management systems for your bakery.
What is a quality management system?A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. (Wikipedia) It is generally driven by the business’ strategy and includes the business’ goals and aspirations and includes policies, processes, documented information, and resources, needed to implement and maintain the system.
Why is a quality management system needed?Quality management systems allow bakeries to ensure food safety and quality products from their production facility, as well as prevent liability claims and build and maintain customer trust whether that be with consumers or outlets who resell your products.
One size does not fit allWhen it comes to quality management systems there is not a one size fits all system. Within the bakery sector, there are different ways of managing food production quality, which is outlined below:
Reasons to implement a quality management systemDespite investment being needed to implement a quality system into your bakery, there are many reasons to implement one in your business.
- Stock Management
- Produce consistent products
- Reduce potential errors and wastage
- Improve efficiencies
- Automate processes
- Compliance/Show due diligence to customers and auditors
- Improved documentation/availability of documents
- Quicker audit preparation for BRC/SALSA