Does your business rely on accurate measurements across production? If so, it’s essential that you can rely on your equipment to give you those accurate results. Keeping your equipment in good working order is key to making sure this is the case. A service contract can help your business with:
- Calibrations
- Emergency repairs
- Replacement parts and units
In this article, we look at 3 key reasons your business needs to have a service contract in place for your equipment…
Why you need a service contract:
1. Fitting within a preventative maintenance plan
Your weighing equipment is critical to your production and is used every day. As a result, you want to avoid any major breakdowns that will result in prolonged downtime. Having a preventative maintenance plan in place is a great way to manage your equipment. It will allow you identify and address any issues before they become threatening.
Having a service agreement with a third-party can form a major part of this plan. Service contracts can include routine visits for calibrations and checks. Engineers will typically provide technical advice and evaluation of your equipment on-site. This will help you understand the condition of your equipment and any next steps.
2. Ensuring hassle-free, regular calibration
Over time your equipment will experience general wear and tear. This can reduce the accuracy of your weighing scales for example. This is a common occurrence and is easily solved by having your equipment calibrated.
Failure to calibrate your scales on a regular basis can lead to issues such as:
- Spoiled batches
- Customer complaints
- Product recalls and fines
Having a service contract in place that covers calibration will help you avoid the above. As mentioned before, your service provider will organise regular calibration visits. This will keep equipment as accurate as possible, while taking the stress away from you and your team.
3. Compliance with legislation
Depending on your industry, your equipment will need to meet certain standards. These standards usually dictate the condition and upkeep of your units. For example, non-automatic weighing equipment is subject to the NAWI regulations.
A service agreement with a provider can help your business keep on top of these requirements. A knowledgeable provider will outline the provisions needed to meet standards. Together you can then establish a framework or plan for ongoing maintenance. You can then prove your commitment to compliance for regulators and stakeholders.